Faq

Q1. What is your lead time?
A: Stock: 5-15 days in general. No stock: 15-30 days after samples confirmed. Or please contact us by email for specific lead time base on your order quantities.

Q2. How does your factory do regarding quality control? 
A: Quality is priority. We always attach great importance to quality control from the very beginning to the end:
1)  All raw material we used are non-toxic, environmental-friendly;
2)  Skillful workers pay great attention to each details in handling the producing and packing processes;
3)  We have a professional QA/QC team to ensure the quality.

Q3. Do you accept OEM or ODM order? 
A: Yes, we accept both OEM and ODM for customers.

Q4. What are your terms of delivery? 
A: We can accept EXW, FOB, CIF, etc. You can choose one which is the most convenient for you.

Q5. What is the payment way?
A:  TT, Pay Later, West Union,Online Bank Payment.

Should you have other questions, please let us know. We’ll add answers here for your further references. Thank you.
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